Kaiser Permanente Research

Kaiser Permanente has performed an analysis on the outcome of Medical Scribes. Kaiser Permanente has figured out that Medical Scribes,

• Reduce Physicians’ reporting workload

• Improve performance and workflow, and

• Patient-physician engagement.

Research Conducted in Journal Of Medicine

Title: Association of Medical Scribes in General Practice With Physician Workflow and Patient Outcomes

# of Providers Researched: 18 Primary Care Physicians

Analysis Result:

• Medical Scribes helped Physicians to provide care to 5 to 7 Additional Patients a day.

•  Significant improvement in Doctor-Patient Eye-to-Eye contact.

•  Improved interpersonal relationships with patients.

•  Massive cut-down of data entry.

•  Less screen time

•  Improved production and work satisfaction significantly.

•  Reduced Patients’ waiting time

Becker’s Hospital Review has also confirmed that Medical Scribes maximize patient visits by 20%.

Patients’ experience has improved as Physicians benefit from focusing on what they were qualified to do: taking care of patients rather than paperwork.

When accompanied by a Medical Scribe, 87% of patients indicated that their doctors spent less time on the screen than usual during their appointments.

Almost 50% of those polled said their doctors spoke with them for longer than average.

According to the study, the Medical Scribes strengthen the physician-patient relationship as the practitioner is willing to give his or her full attention to the patient and is not overwhelmed by data entry.

According to the STEPS Forward module, 60 doctors working in a Vancouver, Washington clinic said,

• “I feel as If I have my life on track.”

•  “I felt like I’m a true practitioner again.”

The doctors also said that the clinic’s increased physician satisfaction was a selling point for attracting new physicians.

Providers will concentrate entirely on the patient while they use a simulated Medical scribe. Patients will be more satisfied and will be respected. The Physicians would be able to function more effectively, allowing them to treat more patients every day.

Patient wait times are also reduced as provider performance improves. Hence, instead of overburdening themselves with data entry work, the doctor can now provide care to an additional 5 to 7 patients daily with the help of the Medical Scribes.

With the entry of Medical Scribes into the health care industry, they have succeeded in revolutionizing the methods of creating a new genre promoting doctor-patient relationships.